Initial Setup — Microsoft 365 SSO
Enter your Azure AD app registration details to enable sign-in.
Choose a thread from the queue to view the message history.
These preferences apply to this browser/device only.
You are authenticated via Microsoft 365 SSO. Your organization's MFA policy applies.
You are signed in with a local account.
{name} for your display name. Leave blank to use the global default.
Choose which phone number to use by default when creating new SMS conversations. If set, the number selector will be locked to this number.
Get push notifications on your Android phone even when the screen is locked.
| Name | M365 Email | Role | Presence | Actions |
|---|
| Group Name | Members | Linked Number | Actions |
|---|
Manage the Twilio phone numbers available for sending SMS. Set a default number, assign numbers to groups, and give them friendly names.
| Phone Number | Label | Default | Route to Group | Status | Actions |
|---|
These numbers are permanently ignored by the system and receive escalating auto-replies when they text.
| Number | Blocked By | Reason | Date | Action |
|---|---|---|---|---|
| Loading... | ||||
Use this webhook URL to connect your website's contact/assessment form. It creates a conversation with a note and sends an auto-reply SMS to the submitter.
POST JSON: { name, phone, message, email?, company? }
For the website chatbot. POST JSON with any of: team (silent team-chat alert), customer (note and/or SMS in their thread), sms (raw text to a staff phone).
Host the website chatbot's AI here — the OpenAI key and each site's persona/knowledge live on this server, so websites stay thin clients. Website posts to /webhook/chatbot/<secret>/ai with { session_id, messages }.
Active browser push subscriptions. Each agent can have one per browser context (browser tab) and one per PWA install. Delete stale ones to clean up duplicates.
Loading…